Analytics per brand
Calls, website chats, social channels, comments and lead ads — compare brands side by side.
For multi-brand businesses
Many brands. One account. No crossed wires.
InfinityRelay is built for companies that run several brands. Each brand keeps its own agents, numbers, chat, social accounts, leads and team — and you manage them all in one place.
ND
Northwind Dental
BR
Bluepeak Roofing
HP
Harbor & Pine Realty
LS
Lumen Skin Studio
Illustration with fictional names and data.
Per brand
What each brand gets
Customers of one brand never see another brand's name, number or agent.
AI agents
Each brand's agents use that brand's knowledge, tone and scripts.
Phone numbers
Calls in and out use the brand's own numbers.
Website chat
A chat widget for each brand's website.
Social accounts
The brand's Facebook Page, Instagram account and WhatsApp number.
Leads
Separate leads, lists and do-not-call list per brand.
Team
Brand Admins and Agents who work on that brand.
Roles & permissions
The right access for every person
Three roles, plus per-module permissions for agents.
| Role | Brands | What they can do |
|---|---|---|
| Super Admin | All brands | Everything: brands, users, roles, channels, settings and limits. |
| Brand Admin | Their assigned brands | Manage the brand's team, channels, AI agents, rules and limits. |
| Agent | Their assigned brands | Work in the modules they're given: website chat, social inbox, comments, leads, calls. |
Settings per brand
Each brand runs by its own rules
- Comment mode: AI replies, drafts for approval, or off
- AI auto-call for lead ads: delay, business hours, agent and number
- Calling hours per time zone, retries and pacing for campaigns
- Do-not-call list, enforced before every call
- Daily and monthly ad spending limits
Audit log
Important actions are logged across brands. Spending actions are always logged.
Bring all your brands together.
Tell us how many brands you run and which channels matter most.